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I needed to update this as a result of a very unprofessional and disappointing working experience with client aid.
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The player from Colorado has submitted a withdrawal ask for a lot less than two months ahead of making contact with us. Winnings haven’t been acquired up to at the present time. The player later confirmed the withdrawal was processed from the casino's aspect, hence we marked this complaint as solved.
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Hi there harveywmorin77. Thanks to your feedback. Now we have reviewed your account and we have discovered that The explanation why you are still watching for your payment is because of the verification method. Occasionally our verification system might be comprehensive, but it is to safeguard the client as well as ourselves. Inside your scenario, the verification process has become so very long mainly because we have been watching for documentation regarding your address verification and that took quite a long time.
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The participant with the US is dissatisfied Together with the withdrawal method. The player confirmed that the casino compensated his winnings out.
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